Loose USB connection on my 920

[Wac954]

Is this normal?

 

[unstoppablekem]

I don't think so. Could you explain it better?

 

[Leo Kaukidi]

Make sure that USB settings on your computer / laptop are not set to go to sleep ( in the power settings for your computer, usb suspended state ) also make sure the cable on the 920 is plugged in all the way in ( I know it's silly but I have done that myself a few times haha, really push it in until you can't see the silver tip ).

 

[anon(2255)]

Mine is the same way, kind of feels like it's about to break off... On the phone with AT&T for the past 2 hours trying to process an exchange

 

[socialcarpet]

Is this normal?

No.

 

[Wac954]

I tried 3 USB cables but all the same
It still charges and sync but it loose
Thx
Btw. I love the phone

 

[Commander Data]

I find the Nokia one is a tad bit loose, but other ones are fine.

 

[Wac954]

1 Nokia 2 Belkin USB cables and all the same

 

[Laura Knotek]

I'd take the device back or send it back for a replacement. The USB port isn't supposed to be loose.

 

[Ekin Koc]

Mine also moves a little to sides when plugged. I have seen same thing on a couple more devices (like my 2 year old bluetooth headphones.) it should not be a problem.

Also: http://forums.windowscentral.com/nokia-lumia-920/201721-usb-port.html

 

[Ekin Koc]

Also: http://forums.windowscentral.com/nokia-lumia-920/201721-usb-port.html

 

[Laura Knotek]

Mine also moves a little to sides when plugged. I have seen same thing on a couple more devices (like my 2 year old bluetooth headphones.) it should not be a problem.

Moving a little to the side is normal, but if it's so loose that movement causes device to stop charging, then it needs to be exchanged.

 

[Wac954]

Thx everyone

 

[alex2364]

I think I have the same issue. There's a gap between the USB cable and the phone. Also, when I push the cable in, there isn't a "click" that you feel with other phones. Does anyone else have the same issue?