Lumia 1520 jumpy screen, controlling itself

[Braiyd222]

I bought a Nokia Lumina 1520 about a month ago, and it has been an amazing phone. However, my one complaint is that on random occasions the screen starts getting jumpy, and controlling itself. I have to lock and unlock the phone for it to stop, and sometimes that only fixes it for a minute or two. Sometimes its fine for days and then starts again, or other times it does it constantly. Today It has already happened more than ten times.
It seems to be an issue with the right side of the screen, and when I am in messaging and it starts to do it, it starts texting lots of P's, L's, and enters.
Has anyone experienced this before, or have any idea what is going on or how to fix it?

Thanks.

 

[MDK22]

first step would be a soft reset ...

 

[Braiyd222]

Tried that, it stopped it for a day or so but then started up again

 

[switch side method]

Used to happen to me....think cyan fixed it tho....but still...personally I clean my phone with a cloth and screen cleaner at least 3 times during the day (the cloth you get for 99p with the little brush and cleaner) and it hasn't jumped once. I don't know.. Maybe everyday dirt and grime may be felt on the screen causing it to do this.

 

[roni09riku]

Used to happen to me....think cyan fixed it tho....but still...personally I clean my phone with a cloth and screen cleaner at least 3 times during the day (the cloth you get for 99p with the little brush and cleaner) and it hasn't jumped once. I don't know.. Maybe everyday dirt and grime may be felt on the screen causing it to do this.

Cyan fixed my screen problems for me too.

Make sure your screen is always clean, especially if you use screen protectors.

 

[rcollinsjr]

It's not dirt on the screen that's doing this. There are many 1520 users experiencing the same issue of a swipe or scroll registering as a click. I'm hoping that Nokia comes up with a fix for this problem. Phones have been returned only to be replaced by handsets with the same issue. Resetting will not help, nor will a screen protector.

 

[anon(6099202)]

Try to change the setting of touch sensitivity to normal instead of high

 

[rcollinsjr]

That was the 1st thing done.

 

[Braiyd222]

Tried everything and nothing seemed to work. Bur then it just stopped and haven't had any issues for the last 4 days.