So, I was using my phone just five minutes ago and now I took it out my pocket and I'm unable to turn on the screen. I thought it must have switched off so tried to restart but it doesn't work, neither does taking battery out and reinserting. I can't soft/hard reset since my phone is not responding to anything. It doesn't turn on even if I put on charging. I installed Lumia Software Recovery Tool and tried "My phone does not startup or respond" option but it says that my phone is not supported. Does anyone have a fix/solution for this? I want my phone working again as it is just exactly 1 year old and it's my birthday. Please help!!!