lumia 550 stuck on sad face / can not boot

[toxxy007]

Please help

my lumia 550 (RM-1128 059x3b4) is failing to boot and i have tried to search for the firmware but can't find a thing on the internet.

the phone can not reset and also can boot .

is there any ways i can get this phone to work ...

thanks .
please help

 

[spicypadthai]

Here's the link to the Windows Device Recovery Tool