Hi, hoping for a quick bit of advice re the same issue. Reset my phone today and after 1.5 hrs the cogs of death were still going (sim and sd removed, power cable attached). I followed the instructions above, and after an hour (just under) held the three buttons until the screen went black, then took finger of power button followed by the phone vibrating. Screen then gives a Nokia logo for about 10 seconds, and then back to the cogs of death for at least 45 mins until i redo the same (three times doing the same thing). If i do the hard reset and hold onto the buttons at the black screen nothing happens (held it for a least a minute). Phone is getting very warm, and have even power off, removed the battery for an hour and tried again to no joy, any suggestion before i get rude with Nokia !!!!