Lumia 640 IE display issue

[RF8655]

Hi all,
Wondering if anyone else has this issue. My new AT&T GoPhone Lumia 640 doesn't display my newspaper (Chicago Tribune) content pages. IE just comes up blank, even though you can page through, see the page numbers, and see the index. But each content page is blank.

My previous Lumia 635 had no such problem and could display pages fine. I checked all Internet Explorer settings and they're identical with the 635. The only software difference is the 635 is at Windows Phone 8.1 while the 640 is Windows Phone 8.1 Update 2.

 

[Chintan Gohel]

Hi all,
Wondering if anyone else has this issue. My new AT&T GoPhone Lumia 640 doesn't display my newspaper (Chicago Tribune) content pages. IE just comes up blank, even though you can page through, see the page numbers, and see the index. But each content page is blank.

My previous Lumia 635 had no such problem and could display pages fine. I checked all Internet Explorer settings and they're identical with the 635. The only software difference is the 635 is at Windows Phone 8.1 while the 640 is Windows Phone 8.1 Update 2.

Have you considered upgrading to windows 10? It would give you a better browser as well a host of new features and better apps

 

[RF8655]

Have you considered upgrading to windows 10? It would give you a better browser as well a host of new features and better apps

Thanks Chintan. I had previously considered going to Windows 10, and I agree it's the best option to improve overall 640 functioning and a good chance to solve the IE problem.

Update: After upgrading to Windows Phone 10, Internet Explorer (I should say Edge) is now correctly displaying all content that 8.1 had problems with. You were correct to suggest the upgrade. I recommend others to go ahead and upgrade to 10.