Lumia 720 with Windows Phone 8.1 Developer's Preview Frozen

[rajantiwari]

I was recently watching videos on Internet Explorer on Youtube , I was charging my phone simultaneously. I left it paused for few minutes and when i returned, my Lumia 720 failed to respond. No buttons are functional. Just that inline media player buttons are visible on screen. Now I am waiting for it to discharge completely , without any option. Please Help I had purchased it just 6-7 months back. What should I do???

 

[ShreyansShah]

I was recently watching videos on Internet Explorer on Youtube , I was charging my phone simultaneously. I left it paused for few minutes and when i returned, my Lumia 720 failed to respond. No buttons are functional. Now I am waiting for it to discharge completely , without any option. Please Help I had purchased it just 6-7 months back. What should I do???

if ur handset is frozen,
u can simply restart it (soft reset in a way) with pressing power + low volume key. it shall restart the phone. no worries.

 

[rajantiwari]

As I said none of the buttons are functional .

 

[rajantiwari]

As I said none of the buttons are functional .Its been half an hour now
.

 

[anon(123856)]

Can you pull the battery? I'm not familiar with the 720. I did a battery pull on my 822 once when I couldn't do a soft reset.

 

[rajantiwari]

Unfortunately, it is a single piece phone so no battery dissembling possible. I am waiting for battery to drain out completely, its taking too much time.

 

[mt1202]

Hold down the Volume Up, Volume Down, Power, and Camera buttons simultaneously for about 10 seconds. The phone should reset. I have had to do it several times (a few watching YouTube in fact) since installing 8.1. I understand that the buttons are not responsive. Just try holding all of them down for about 10-15 seconds until the phone resets.

 

[rajantiwari]

Hold down the Volume Up, Volume Down, Power, and Camera buttons simultaneously for about 10 seconds. The phone should reset. I have had to do it several times (a few watching YouTube in fact) since installing 8.1. I understand that the buttons are not responsive. Just try holding all of them down for about 10-15 seconds until the phone resets.

Thanks Buddy .......thank you very much...I don't know how badly I needed that.....I am really grateful to you ....

 

[rajantiwari]

Thank you buddy....you made my day .... you don't know how badly I needed that fix....