Lumia 730-stuck spinning wheels-hard reset-sad smiley

[harshas8861]

I have installed wptp 10166.... Then tried hard reset to get back to 8.1.... But phone was stuck at spinning wheels process and showing sad smiley face.... Please help me anyone... Thanks

 

[pankaj981]

Hard reset does not take you to the previous OS version, in this case 8.1. To rollback use Windows Phone Recovery Tool.

 

[v535]

Hard reset does not take you to the previous OS version, in this case 8.1. To rollback use Windows Phone Recovery Tool.

I think its better to use LSRT instead of WPRT since its a nokia branded phone.

 

[pankaj981]

I think its better to use LSRT instead of WPRT since its a nokia branded phone.

Doesn't matter in this case but whichever is one is comfortable can be used.