I did a "phone reset' on my Lumia 920. Unfortunately, the 920 is now stuck on the "gears spinning" for hours. I did a search and found a bunch of threads like these:
http://forums.windowscentral.com/nokia-lumia-920/232106-lumia-920-stuck-gears-after-reset.html
http://forums.windowscentral.com/nokia-lumia-928/231222-hard-reset-nokia-lumia-928-appears-stuck.html
http://forums.windowscentral.com/nokia-lumia-920/226324-920-stuck-cog-wheels-bricked.html
I've tried everything to get the phone to get past the spinning gears and boot, including -
- Held down power and volume down then tried power and both volume buttons multiple times, but it never goes past the spinning gears.
- Volume down + power, hold for 10-15 seconds. It boots up and gears show again. it does not move on to boot up, so I repeat. I plugged it in to make sure when it starts to boot, the battery doesn't die.
- I input these keys on the following sequence, pressing them one key at a time: Volume up, Volume down, Power key, Volume down. I made sure that I tried this while the phone was charged. The gears continued to spin and never makes back to the "Welcome to your phone" screen.
- I waited for the battery to die, I plugged in the wall charger, I let the phone charge and power on (I did not turn it on manually); no luck stll the "spinning gears of hell".
- I tried all of the above removing the sim and leaving it in.
Does anyone know of anything else I could try?
I would prefer to keep the original firmware, but I'm close to the point where I am going to try to restore the firmware myself using Navifirm and Nokia Care Suite following the instructions in this thread:
http://forums.windowscentral.com/nokia-lumia-920/203979-fix-bricked-920s-after-reset-flash-process-defined-inside.html
This is an unlocked Lumia 920 "Developer Edition" from the Microsoft //build/ conference from October 2012. The only question I have is which firmware I should use, I think it should be this one:
1232.2110.1244.3002
059R4H6: RM-821_ROW_DeveloperDevice_VAR251040_Black_v2_Black
Does anyone know if this is the correct firmware?
If anyone from Nokia and Microsoft is reading this: a 'phone reset' should just work, there's absolutely no excuse for so many people to have these problems and have to spend so much time just to reset their phone!
http://forums.windowscentral.com/nokia-lumia-920/232106-lumia-920-stuck-gears-after-reset.html
http://forums.windowscentral.com/nokia-lumia-928/231222-hard-reset-nokia-lumia-928-appears-stuck.html
http://forums.windowscentral.com/nokia-lumia-920/226324-920-stuck-cog-wheels-bricked.html
I've tried everything to get the phone to get past the spinning gears and boot, including -
- Held down power and volume down then tried power and both volume buttons multiple times, but it never goes past the spinning gears.
- Volume down + power, hold for 10-15 seconds. It boots up and gears show again. it does not move on to boot up, so I repeat. I plugged it in to make sure when it starts to boot, the battery doesn't die.
- I input these keys on the following sequence, pressing them one key at a time: Volume up, Volume down, Power key, Volume down. I made sure that I tried this while the phone was charged. The gears continued to spin and never makes back to the "Welcome to your phone" screen.
- I waited for the battery to die, I plugged in the wall charger, I let the phone charge and power on (I did not turn it on manually); no luck stll the "spinning gears of hell".
- I tried all of the above removing the sim and leaving it in.
Does anyone know of anything else I could try?
I would prefer to keep the original firmware, but I'm close to the point where I am going to try to restore the firmware myself using Navifirm and Nokia Care Suite following the instructions in this thread:
http://forums.windowscentral.com/nokia-lumia-920/203979-fix-bricked-920s-after-reset-flash-process-defined-inside.html
This is an unlocked Lumia 920 "Developer Edition" from the Microsoft //build/ conference from October 2012. The only question I have is which firmware I should use, I think it should be this one:
1232.2110.1244.3002
059R4H6: RM-821_ROW_DeveloperDevice_VAR251040_Black_v2_Black
Does anyone know if this is the correct firmware?
If anyone from Nokia and Microsoft is reading this: a 'phone reset' should just work, there's absolutely no excuse for so many people to have these problems and have to spend so much time just to reset their phone!
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