Lumia 920 stuck on gears after reset...

Matthias Huster

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Jan 15, 2014
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I got this message when installing the updater: "the operating system is not adequate for running Nokia Software Updater for Retail.

still having my nokia problem unsolved :(
 

Son Of Belushi UK

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Oct 25, 2013
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This will be little help, initially, to anyone who is in the middle of the spinning gears nightmare. However...

If you are about to reset your Lumia: Plug it in to a PC/Mac and delete your photos, music, ringtones and videos manually. I didn't go as far as uninstalling all my apps but you might want to. Take the sim out and reboot the phone. When you then reset your phone it will take a fraction of the time to go through the process (under 5 minutes for me) and bring you happily back to the initial welcome screen.

How do I know this works? I had the spinning gears the previous time I did a reset but no problems after doing the above.

If you have got the spinning gears: FAQ - FAQ - My Lumia stays at the spinning gears, how do I get it to stop? - Nokia - UK - This does work although it doesn't tell you about how picky the phone is with your timings. When the exclaimation mark appears do not linger on the volume down button; take your finger away immediately. Took me maybe 4/5 goes but it does work.

Of course, you shouldn't have to do any of that, but as someone who endured 4 bricked iPhone 3GS devices after "updates" in 2010/2011, I found this much less painful a process to endure.

Hope it helps.
 

mirror0217

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Jul 27, 2014
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same as my lumia 620......and my power off button cannot working too:( I heard others said it's useless to send the phone to repair..:grincry:
 

abrahambenny

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Sep 9, 2015
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Hey !

Last night, fed up with the fact I wasn't getting any notifications on my store tile, I decided to go with a factory reset of the phone.
I plugged it in, hit factory reset, and waited. After a good two hours, I went to bed, gears still spinning. As I woke up, still gears... Phone is bricked.

I've tried soft resetting it, to no avail, I'm just endlessly stuck on gears and have no idea what to do...


Any help ? :(

Thanks !
Mark
 

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