Coming from iOS going all the way back to a 1st Generation iPod touch (which I still have and use) - a robust support community is going to be absolutely essential IMHO to getting both legacy and new smartphone users to come over to WP8.
After having used previous versions of WP (6 or 6.5 I think) at work, I only looked at WP8 at the recommendation of a friend, and then sought out an online forum where I would be able to hopefully get help and support to ease the transition from iOS to WP.
Thank goodness there seems to be more supportive users here than asshats...
Facebook
Twitter
Instagram