hi. ever since I installed windows 10 mobile (any version) onto my 930, I've been having an issue with the mic. i'm on the latest 'release' build 10586.218, and the problem still exists.
so here goes...
during calls, when the earpiece is being used, there's no problem with the mic. people can understand me no problem. when I put the phone on speaker, it's also fine. this is with the phone app. however, when I use the skype app, using the earpiece, people can hear me, but when I videocall, and the main phone speaker is used, people cannot hear me anymore.
also, when I use the voice recorder to record something, the sound is very very very low. there seems to be a lot of interference, when I play the recording back. it sounds like tuning a radio. however, recordings can be heard slightly when turning the volume to 30 and putting the speaker to your ear. this is weird.
the same issue happens when taking a video. no (or very very little) sound gets recorded. it's really quiet.
however, I was on the train the other day and I thought i'd test out to see if they'd fixed this mic issue in .218, so I recorded a video of the train when leaving the platform. I use diesel trains, and I was sat right above the engine, so it was quite loud. and the phone video seems to have picked everything up as normal, you can even hear people talking. it seemed to be ok. however, the video is like 10 mins long or something.
so the next day I tried it again, but for a short time, like 30 seconds or something. and the problem was apparent again. i'm sure it's a software issue. is anyone having this issue, and if yes, do you know how to fix it?
i'm considering reverting to 8.1 just to see if it's a hardware issue or not, then updating back to win 10
thanks in advance
so here goes...
during calls, when the earpiece is being used, there's no problem with the mic. people can understand me no problem. when I put the phone on speaker, it's also fine. this is with the phone app. however, when I use the skype app, using the earpiece, people can hear me, but when I videocall, and the main phone speaker is used, people cannot hear me anymore.
also, when I use the voice recorder to record something, the sound is very very very low. there seems to be a lot of interference, when I play the recording back. it sounds like tuning a radio. however, recordings can be heard slightly when turning the volume to 30 and putting the speaker to your ear. this is weird.
the same issue happens when taking a video. no (or very very little) sound gets recorded. it's really quiet.
however, I was on the train the other day and I thought i'd test out to see if they'd fixed this mic issue in .218, so I recorded a video of the train when leaving the platform. I use diesel trains, and I was sat right above the engine, so it was quite loud. and the phone video seems to have picked everything up as normal, you can even hear people talking. it seemed to be ok. however, the video is like 10 mins long or something.
so the next day I tried it again, but for a short time, like 30 seconds or something. and the problem was apparent again. i'm sure it's a software issue. is anyone having this issue, and if yes, do you know how to fix it?
i'm considering reverting to 8.1 just to see if it's a hardware issue or not, then updating back to win 10
thanks in advance
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