Hello guys! My first post, hope it's in the right area!
So, I noticed a while back that my L925 had an available update, Lumia Black. I tried updating it several times, but to no avail. I end up checking out the Nokia website where I look at availability in the Asia Pacific, Australia and see my wireless provider (which is Telstra) hasn't made it available yet, I was confused, because my phone is network unlocked and I wasn't sure if this applied to me. So I decide to wait, trying to update every now and then, with it still failing to download.
Two weeks later, I notice I have 2 updates for my apps, Quickflix (I think) and Cinemagraph. But the phone crashes mid-download, corrupting the Cinemagraph update, leaving me unable to delete the long line of un-openable computer code the app has become. I also notice that Telstra has approved the Black update, it fails yet again, giving me the 'The update could not be downloaded (801881d0)' error message. Seeing that people have recommended I do a hard reset of my phone, I decide now would be a time to try it out.
I run into every problem imaginable, from the endlessly spinning gears to realizing I can't restore my backup without a data plan, I wait about 4 hours for a family member to come home, who has an iPhone with a data plan, and, guess what? iPhones have those weird nano-SIM cards . By this point I'm sick of this and think 'screw it, I don't have much on my phone anyway' and just start from the beginning.
My phone is reset to factory settings, with the update before Lumia Amber (I couldn't find its name, the one where you can't edit the glance screen), I get all my apps together and re-personalize my phone, just like new. I try out for Lumia Black again and...'The update could not be downloaded (801881d0)'. I try again, three more times with no luck. Any suggestions on how to update to Black, and if possible, how to get my original back-up back?
Please help, I've tried everything MS, Nokia and the forums have told me. With no success.
I have a:
-Nokia Lumia 925
-Network unlocked
-Was on Lumia Amber (now the one before it?)
-Telstra is my wireless provider
-Warranty expired (even though it's a month old)
So, I noticed a while back that my L925 had an available update, Lumia Black. I tried updating it several times, but to no avail. I end up checking out the Nokia website where I look at availability in the Asia Pacific, Australia and see my wireless provider (which is Telstra) hasn't made it available yet, I was confused, because my phone is network unlocked and I wasn't sure if this applied to me. So I decide to wait, trying to update every now and then, with it still failing to download.
Two weeks later, I notice I have 2 updates for my apps, Quickflix (I think) and Cinemagraph. But the phone crashes mid-download, corrupting the Cinemagraph update, leaving me unable to delete the long line of un-openable computer code the app has become. I also notice that Telstra has approved the Black update, it fails yet again, giving me the 'The update could not be downloaded (801881d0)' error message. Seeing that people have recommended I do a hard reset of my phone, I decide now would be a time to try it out.
I run into every problem imaginable, from the endlessly spinning gears to realizing I can't restore my backup without a data plan, I wait about 4 hours for a family member to come home, who has an iPhone with a data plan, and, guess what? iPhones have those weird nano-SIM cards . By this point I'm sick of this and think 'screw it, I don't have much on my phone anyway' and just start from the beginning.
My phone is reset to factory settings, with the update before Lumia Amber (I couldn't find its name, the one where you can't edit the glance screen), I get all my apps together and re-personalize my phone, just like new. I try out for Lumia Black again and...'The update could not be downloaded (801881d0)'. I try again, three more times with no luck. Any suggestions on how to update to Black, and if possible, how to get my original back-up back?
Please help, I've tried everything MS, Nokia and the forums have told me. With no success.
I have a:
-Nokia Lumia 925
-Network unlocked
-Was on Lumia Amber (now the one before it?)
-Telstra is my wireless provider
-Warranty expired (even though it's a month old)
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