Messaging app reboots phone when trying to setup Skype

[Matheo0986]

Hi,
I noticed it on Lumia 820 which was reset to factory defaults after 10586.63 installation. When clicking configure Skype in the universal messaging app the phone hangs and restarts after 1-2sec.
It happens always when trying to setup Skype.
Does anyone have this issue also? or better yet, is there a way to resolve this?

 

[Maurizio Troso]

Hi,
I noticed it on Lumia 820 which was reset to factory defaults after 10586.63 installation. When clicking configure Skype in the universal messaging app the phone hangs and restarts after 1-2sec.
It happens always when trying to setup Skype.
Does anyone have this issue also? or better yet, is there a way to resolve this?

Uninstall skype and skype video

 

[frav]

Hi,
I noticed it on Lumia 820 which was reset to factory defaults after 10586.63 installation. When clicking configure Skype in the universal messaging app the phone hangs and restarts after 1-2sec.
It happens always when trying to setup Skype.
Does anyone have this issue also? or better yet, is there a way to resolve this?

Matheo, I have got the same problem on my L820. Now on 10586.107 , upgraded from factory reset 10586.71.

"Skype Video" is not possibel to uninstall.

Anyone found a workaround or so for this problem?

 

[Maurizio Troso]

Matheo, I have got the same problem on my L820. Now on 10586.107 , upgraded from factory reset 10586.71.

"Skype Video" is not possibel to uninstall.

Anyone found a workaround or so for this problem?

I notice that's impossibile to uninstall it as before. Enter Skype VIDEO, settings, log out. So, Messages can work normally with sms as before

 

[frav]

The problem is that as fast as you "touch" anything related to "Skype Video" the L820 reboots.

 

[frav]

I got an "Messaging & Skype" app update today. But still the same issue on the L820.

 

[frav]

I today did an factory reset of the L820 with 10586.107 . The Skype Video problem is still there.