Microsoft surfacebook key board issues

[craigerst]

I am experiencing a keyboard that does not accept inputs of letters easily. Thumping the, or sometimes entering gently they eventually work but It makes the task of even entering one sentence difficult. I experience this when trying to post on YouTube. When I open up say notepad I have no problem entering a sentence easily and quickly.

Does this make sense? Is it possible it’s a YouTube problem? It does not make sense to me.