- Apr 10, 2013
- 13
- 0
- 0
I cannot say I ever had a lot of success with MMS on the Windows Phone platform but suddenly one day I kept getting "Can't send" error messages on every picture I sent no matter who the contact was. I tried everything from:
1) airplane mode on/off
2) data connection on/off
3) hard reset and soft reset
no matter what i did nothing worked until I went into "Access Point" and changed from "AT&T 3G" to "AT&T - LTE 2 - Lumia" ... my messages were also failing on the LTE 1 option, but for whatever reason they appeared to be sent & received just fine on LTE 2 ... so I called tech support and after a long rendezvous of awful - painfully awful - cluelessness, the rep decided i should do a complete factory restore & try again. I didn't want to believe this but sure enough I went for it and ended up restoring my phone from zero. Messages were STILL failing unless i manually set the Access Point to the LTE 2 option.
This was happening on my Lumia 920 and since I was able to upgrade I decided this weekend to upgrade to the Lumia 1020 ... now I'm on a new phone, ALSO new SIM card. Would you believe that I'm having the SAME error with MMS failing to go through on the default "AT&T 3G" setting? Tech support doesn't see anything wrong with my account, and I've ran out of options here. Has anyone here experienced this? thoughts/help?
Thanks in advance...
Alex
1) airplane mode on/off
2) data connection on/off
3) hard reset and soft reset
no matter what i did nothing worked until I went into "Access Point" and changed from "AT&T 3G" to "AT&T - LTE 2 - Lumia" ... my messages were also failing on the LTE 1 option, but for whatever reason they appeared to be sent & received just fine on LTE 2 ... so I called tech support and after a long rendezvous of awful - painfully awful - cluelessness, the rep decided i should do a complete factory restore & try again. I didn't want to believe this but sure enough I went for it and ended up restoring my phone from zero. Messages were STILL failing unless i manually set the Access Point to the LTE 2 option.
This was happening on my Lumia 920 and since I was able to upgrade I decided this weekend to upgrade to the Lumia 1020 ... now I'm on a new phone, ALSO new SIM card. Would you believe that I'm having the SAME error with MMS failing to go through on the default "AT&T 3G" setting? Tech support doesn't see anything wrong with my account, and I've ran out of options here. Has anyone here experienced this? thoughts/help?
Thanks in advance...
Alex