Mobile hotspot/tethering?

[TechAbstract]

Is mobile hotspot working for you guys? I have AT&T GoPlan. It says I don't have data package available.

 

[Babs75]

Mine is working fine. Tried it out today.

 

[TechAbstract]

Mine is working fine. Tried it out today.

Which carrier?

 

[Babs75]

which carrier?

at&t

 

[Sunstorming]

Mine on ATT also did not work. I had data and Lte... But it would not work and everything was fine on ATT end. So I returned the 950xl(for that and other reasons

 

[rdubmu]

Mine works,on tmobile USA

 

[jjmorgan64]

Att, mine had lte no hotspot when I used an old iPhone imei, when i replaced that with a lumia 635 imei in the hotspot and lte work perfect

 

[Musicman247]

Mine works,on tmobile USA

Ditto. Also stays connected when the screen goes off.

 

[TechAbstract]

I called AT&T. They couldn't get mobile hotspot to work. They sent me address of AT&T specialized center for me to bring the phone there to have them look. Mobile hotspot worked fine on same SIM when I used on Lumia 640.

 

[snakebitten]

Hotspot works fine in the states with ATT SIM #1

Hotspot worked in Panama last night with Claro SIM #2 (only got 4G). But it wouldn't allow the Surface Pro 4 to connect until I disabled SIM 1. Not sure why. But it saved my bacon because I had a server that needed to be bounced in Calgary.

I'm just amazed at what we do with these new mobile "weapons" that we carry around with us. As critical as we are about these devices and their imperfections, I WAS sitting at a table outdoors eating a lobster, holding a wafer thin ultra high definition touch screen, working on a server several countries away, all using bandwidth being provided by a small handheld device with a tiny $30 sim I had acquired from a cute little girl outside of customs only moments before.

how different that one little IT event was, compared to just a few years ago. My food didn't get cold and it didn't require a team of folks.

Hotspots are like living in the Jetson's era. lol

 

[jayk82]

For the life of me I can't get my SP4 to connect. My hotspot will turn on, and my wife's iPhone can connect, but my surface keeps saying "Cannot activate mobile hotspot."

 

[TexasLabRat]

For the life of me I can't get my SP4 to connect. My hotspot will turn on, and my wife's iPhone can connect, but my surface keeps saying "Cannot activate mobile hotspot."

turn off bluetooth on the surface (i'm assuming you have the phone paired with the surface) or unpair the phone from the surface. There's some special-sauce hotspot bluetooth communication that is probably interfering with the connection from being established. I noticed the same thing with my HP laptop (running 10) and my w10m phone.

 

[EMINENT 1]

My hotspot works until I use my bt headphones at the the gym. When I get in the car to turn it on, it won't connect and gets stuck on the toggle saying connecting. I have to go to cellular and toggle off sim 1 and data and back on and then the connecting toggle in action center will work.

 

[jayk82]

turn off bluetooth on the surface (i'm assuming you have the phone paired with the surface) or unpair the phone from the surface. There's some special-sauce hotspot bluetooth communication that is probably interfering with the connection from being established. I noticed the same thing with my HP laptop (running 10) and my w10m phone.

Turning off Bluetooth did the trick. Thank you so much!!

 

[UniZebra]

My mobile hotspot doesn't work when I use wifi to share data but it works perfectly on bluetooth which is stupid

 

[jayk82]

This is strange. My hotspot has been working fine for a few days, now all of a sudden it has gone back to popping up telling me it can't be activated and to go to the att website or call 611. AT&T is telling me it is activated on their end. Any thoughts / ideas as to how to get it working again?

 

[Mark Morales]

I called AT&T. They couldn't get mobile hotspot to work. They sent me address of AT&T specialized center for me to bring the phone there to have them look. Mobile hotspot worked fine on same SIM when I used on Lumia 640.

So did you ever figure out the problem?

 

[peashooter14]

I am convinced there are some bugs with the hotspot feature. It seems incoming calls or Blue tooth can throw it into a bad state. I have found that in this state it loses its DNS server, because I can still ping google's IP number but not name. Toggling the cellular data settings or a quick reboot fixes the hotspot.

 

[queentut16]

I only managed to get it working on my 950 to my SP3 when Bluetooth was turned off on both devices.

 

[TechAbstract]

So did you ever figure out the problem?

Went to AT&T device support center. They said nothing is wrong with the mobile hotspot feature on the device and probably the device is not provision correctly. Called AT&T support again. The lady said not all features of unlocked phones may work. Unfortunately, the mobile hotspot feature on this phone is one of those. Going to try with a T-Mobile sim card.