My computer won't turn off or on. all bottom tool bars are gone. Can open email. How can I get my documents?

[Windows Central Question]

MY computer wont turn off or on. all bottom tool bars are gone. Can open email.

Need to get to desktop and documents.

 

[Chintan Gohel]

Re: MY computer wont turn off or on. all bottom tool bars are gone. Can open email.

Need to get to desktop and documents.

long press the power button until the pc shuts down and then start it up like you would normally do