"My EE" app not working after update?

[Racing Snake]

Anyone else having this issue?
It loads OK, but gives me a "Connect to Network" error.
When I'm connect to both wifi & network with max signal.
It tried disabling the wifi so it had to use the network, but same problem.

 

[montsa007]

Contact EE, seems they 'raced' towards bloating the OS with their app but couldn't finish it and released under pressure?

 

[Racing Snake]

I will do, but it worked before the Amber update
So was just checking if anyone else had the issue.

 

[Racing Snake]

Oh the irony.
I waited about half an hour of trying before I posted up this thread, and now the bloomin thing is working again.
Panic over.

 

[montsa007]

The amber update meant a complete new OS, and EE had to inject their load of bloated apps into that OS, seems they did it wrong.

 

[manzanotti]

Um, the My EE app was not rolled in to this update, it's a standalone app you have to download from the app store.

 

[Racing Snake]

Um, the My EE app was not rolled in to this update, it's a standalone app you have to download from the app store.

Sorry, Think you have missed the point of the (now defunct) thread?!
I have the app, it worked before, it didn't after (and then did), I didn't for one second a carrier specific app was included in an OS update! LOL

 

[montsa007]

Sorry, Think you have missed the point of the (now defunct) thread?!
I have the app, it worked before, it didn't after (and then did), I didn't for one second a carrier specific app was included in an OS update! LOL

When you buy a phone on contract, the carrier decides when and how to release an update for the device, the carrier is free to inject his share of apps into the OS.

 

[Racing Snake]

Noted, although technically I'm on Orange, the "Your Orange" app is useless so I use the EE app instead :grin:

 

[montsa007]

Noted, although technically I'm on Orange, the "Your Orange" app is useless so I use the EE app instead :grin:

Maybe EE Developers are pants.