You took ' ... it in for repair ... ' with NO results, that's troubling.
It worked for a year, then suddenly stopped working ... where did you get the phone ?
where did you take it for repair ?
did they test it with a sim, after repair ?
unless it's really funky in the sim tray (use compressed air for computers), I got nothing.
Repair shop should've tested it ... and NO, that's not normal, unless you changed some sim settings. Reboot the phone w/o the sim, then insert the sim, if still sim error ?????
IF it was a carrier locked phone originally, which was unlocked (using an unlock code) ... after hard reset, new software, etc, may have to be unlocked, again.