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My Lumia 650 / win mob 10, do not recognize some, just some, jpg attachments of emails.

tiberiu ghita

New member
May 8, 2016
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from time to time, jpg attachments are not open. For example, today I received 2 emails, from the same friend, each one with a picture. One was recognised, one not.
Lumia 650, win mobile 10.
I keep my old Lumia 925/win phone 8.1 - with the same accounts - the problem do not exists.
 

Maurizio Troso

New member
Aug 22, 2014
4,692
0
0
from time to time, jpg attachments are not open. For example, today I received 2 emails, from the same friend, each one with a picture. One was recognised, one not.
Lumia 650, win mobile 10.
I keep my old Lumia 925/win phone 8.1 - with the same accounts - the problem do not exists.

Did you checked Outlook updates in store?
 

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