my lumia 920 doesn't responds

decentdude02

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Oct 5, 2013
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Hii guys, I bought my Lumia 920 a month back. I was pretty excited about this windows phone and it really is fantastic. However I am facing a problem since last two days. Sometimes when I am using it, all of the icons will not respond. When I try to touch and open an application, it will not open. At that time I have to restart my phone to get it work. Please help if anyone can..
 

jojapath

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Mar 14, 2013
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Try cleaning the screen. Maybe there's some grease on it.

And, try a soft-reset (Hold volume down and power buttons simultaneously until the phone vibrates) and see if that help...
 

decentdude02

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Thanks dear but it has nothing to do with cleaning. I clean the screen everyday. Also, the problem occurs sometimes not always, so cleaning won't help. See if you can help, and anyways thanks for your effort.:)
 

eugie

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Jul 31, 2013
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Keep the screen dry. Nokia screen is so sensitive even sweaty finger can cause screen freezing that identify it's a touch. Lock and unlock it to start new touch..
Good to have cotton cover case than rubber.
 

eugie

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Soft reset will not help anymore with unresponsive screen. It is just the screen wet, sweat,dust, grease, fluid,condensation,..i reset my phone 4 times for this screen problem but nothing happen. I changed my screen protector with new one, I have bad experienced about the screen when i use all rubber screen cover.
 

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