My Lumia 950xl camera start shaking and videos are blurry

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A couple of days ago my Lumia 950xl camera started shaking when taking pictures and video has lost its HD, blurry also start shaking... Any solution please. This started suddenly without me doing anything. There was a Microsoft update a few weeks before but camera and Video quality wasn't affected. There were loads of other problems with this phones software or hardware but not on the camera and video for a while. Any help please.. thanks
 

Maurizio Troso

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Aug 22, 2014
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A couple of days ago my Lumia 950xl camera started shaking when taking pictures and video has lost its HD, blurry also start shaking... Any solution please. This started suddenly without me doing anything. There was a Microsoft update a few weeks before but camera and Video quality wasn't affected. There were loads of other problems with this phones software or hardware but not on the camera and video for a while. Any help please.. thanks

Video stabilization is enabled? Did you fell phone?

Start witha soft reset (hold power 15 secs), elsewhere best for you is a hard reset for fixing all problems once
 

Chintan Gohel

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May 23, 2014
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A couple of days ago my Lumia 950xl camera started shaking when taking pictures and video has lost its HD, blurry also start shaking... Any solution please. This started suddenly without me doing anything. There was a Microsoft update a few weeks before but camera and Video quality wasn't affected. There were loads of other problems with this phones software or hardware but not on the camera and video for a while. Any help please.. thanks

if the soft reset does not fix things, consider taking it for repairs or replacement at the store you bought it from - I assume it still has warranty?

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