My Nokia Lumia 822 still Freezing (Screen becomes unresponsive to touch) until soft reset

[Daniel Addo]

My Nokia Lumia 822 still Freezing (Screen becomes unresponsive to touch) until soft reset...am currently on the black update GDR3

 

[anon(7900571)]

try to do a hard reset

 

[Daniel Addo]

i just did but the problem still persists. it happens abt twice a day

 

[anon(7900571)]

You should visit the nearest Nokia care centre to get your phone diagnosed.