Nationwide Cricket Wireless outage

[WPenvy]

My service has been out since around 4pm EST. I'm located in Florida. The issue i believe actually started in the early morning hours today. My boss' phone wasn't getting calls or texts at 7am this morning. He had to restart it to get texts to come through.

No calls. No text. No data for me currently.

Good luck trying to get through on the phone to their support staff, i was on hold for over 45mins before i gave up. AND that's after 3 attempts with a busy tone....

They've only just admitted to an "issue" affecting "some" customers. Don't be fooled. This is nationwide.

 

[camaroz1985]

I've been having problems in PA since at least 5pm. Got it back for a few minutes then lost it again.

 

[WPenvy]

Yeah, i came to the forums a few times earlier but didn't see anything. Thought it was isolated, only just went to Twitter a while ago.



Funniest **** i've seen all day.

 

[pankaj981]

It's not only Cricket Wireless but AT&T as well though it's not as widespread as Cricket.

 

[juanitoriv]

I've had no issues here in New Mexico on my L640

 

[tgp]

Yeah, i came to the forums a few times earlier but didn't see anything. Thought it was isolated, only just went to Twitter a while ago.



Funniest **** i've seen all day.



View attachment 127171

Yes it seems that the wireless carrier reps watch Twitter for issues with other carriers. When I was on Net10, I had an issue and went to Twitter. Very quickly I received a reply from a T-Mobile rep offering their service.

The funny thing was that I had used T-Mobile for a year or so before I was on Net10, but ended up dropping them because their service was too weak in my area. If T-Mobile would have had good service where I live, I would probably still be on it today. This was a couple years ago. I think T-Mobile is better here now, but there's no way I'm dropping my Verizon unlimited data line!

In short, while I was not happy with Net10, the problem was their customer service. At least I had good coverage with their AT&T service. I'd choose good coverage with bad customer service any day over poor coverage with good customer service.

 

[camaroz1985]

Mine is working again, at least for now.

 

[jpharwood]

My 640 and my son's Blu Win have been out for hours, but my wife's Moto G never lost service. All are on Cricket. Curious. Band specific issue, maybe?

 

[920Walker]

I'm on Cricket in the Boston area and haven't had service since 5pm. Some friends with AT&T have had service on and off. Reboots make the data icon dance between LTE and no service.

I'm enjoying not being bombarded with SMS.

 

[AUCLABruin]

I am located in the Los Angeles region have have been out of service since about 4:50 PST. No change in the signal, and this situation is embarrassing to the network. I just hope service is restored by tomorrow morning.

 

[Mike Puder-Ramirez]

My Taxi company here in Florida is probably out of Business now. We haven't had a single call in over 12 hours. Done with Cricket forever.

 

[v535]

Verizon was quick this time to sway customers(angry) from cricket. I hope that VZ wouldn't block OS updates from now onwards.

 

[RumoredNow]

Not sure how many hours I was out... Came back on the overnight.

To everyone thinking they are dumping Cricket over this... Really? One outage?

The affordability is a major factor for me. I'm not terribly butt hurt over this.

 

[Saijin_Naib]

I had no outage in the Northern NY market. Sorry to hear you guys had issues.

 

[anon(8532178)]

Not sure how many hours I was out... Came back on the overnight.

To everyone thinking they are dumping Cricket over this... Really? One outage?

The affordability is a major factor for me. I'm not terribly butt hurt over this.

Seriously it's like electricity going out and then "Oh I'm dumping electricity and going solar or whatever" Geez people things go out sometimes like social media outages or gaming etc.

Posted via the Windows Central App for Android (V10 or 5x)

 

[camaroz1985]

Not sure how many hours I was out... Came back on the overnight.

To everyone thinking they are dumping Cricket over this... Really? One outage?

The affordability is a major factor for me. I'm not terribly butt hurt over this.

I agree. I thought it was kind of funny how everyone was so quick to demand compensation or threaten to leave their service. I have been with them for years and this was the first time there was so much as a hiccup in service. The money saved over the years is worth a small inconvenience.