Netflix app stopped working

wellsmanfu

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Apr 14, 2008
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My Netflix app stopped working today. When I try to use it I get this message; "The Netflix application is not supported on this device."

My account is fine, I'm using the official app and I deleted and reinstalled it. But it's still not working. Anyone else having an issue?

Oops, forgot to mention that I have an HTC arrive on Sprint and I'm running mango beta 2, 7712 I think. It worked before on this build, but just stopped. Weird.
 
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cdook

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Dec 6, 2010
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I was having issues today too. It was saying unable to retrieve user customizations and wouldn't let me in. They were probably having server issues.
 

oldpueblo

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I have issues with netflix on my android tablet as well, it's very likely related to their switchover to the new plans (streaming only, etc).
 

3migo

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Probably related to the upcoming changes with Netflix, where you have to pay extra for streaming services.
 

webnoi

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Your application is now working?
I just signed today for Netflix and every time i try to log on the application i get the same error as you.
I can log on the site but not on my Samsung Focus (7.0.7390.0).

Error message:
"The Netflix application is not supported on this device"
 

Reflexx

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My Netflix works fine. Then again, I didn't uninstall and then reinstall. So I don't know if that matters.

I will say that a few days ago I had challenges with my Netflix account because of the transition to the new billing prices. We picked the streaming-only package.

We had challenges that afternoon and found out that for some reason they needed us to relink the credit card or something. It's fine now.
 

webnoi

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I just call the toll fre number and they told me that on my country (Brazil), only the PC, PS3, WII and other 2 devices that i dont remember the name are allowed to access the service.

The cellphones will be available this year, before the end of the year.

Thanks.

My Netflix works fine. Then again, I didn't uninstall and then reinstall. So I don't know if that matters.

I will say that a few days ago I had challenges with my Netflix account because of the transition to the new billing prices. We picked the streaming-only package.

We had challenges that afternoon and found out that for some reason they needed us to relink the credit card or something. It's fine now.
 

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