Hello,
I recently bought a refurbished Surface Pro 3 (i5, 8GB, 256 model with Windows 10,) and I have two key issues that I'm trying to figure-out if they're common problems or if they're just my unit and therefore should return it.
1.) OneDrive: My Surface can't connect to OneDrive unless I use the OneDrive app (OneDrive in file explorer doesn't work at all.) However, even when using the app, it looks like my OneDrive only recognizes office files...when it comes to pictures or videos, it just shows the generic picture icon and doesn't actually load or connect. Is this normal? If not, how do I fix it?
2.) Battery: My Battery (fully charged) with no apps running, says I have 3 hours of usage left. I know not to expect the 9 hours claimed in the specs, but 3 seems extremely low, especially when I don't have programs or apps running.
I searched the forums on these topics and couldn't come to any clear conclusions or identify other issues that exactly matched mine. Additionally, I have downloaded and installed the most current system updates, and these issues remain.
Any help would be much appreciated. I only have 30 days to return this, so whatever I can help to make a decision would be helpful. Thank you!
I recently bought a refurbished Surface Pro 3 (i5, 8GB, 256 model with Windows 10,) and I have two key issues that I'm trying to figure-out if they're common problems or if they're just my unit and therefore should return it.
1.) OneDrive: My Surface can't connect to OneDrive unless I use the OneDrive app (OneDrive in file explorer doesn't work at all.) However, even when using the app, it looks like my OneDrive only recognizes office files...when it comes to pictures or videos, it just shows the generic picture icon and doesn't actually load or connect. Is this normal? If not, how do I fix it?
2.) Battery: My Battery (fully charged) with no apps running, says I have 3 hours of usage left. I know not to expect the 9 hours claimed in the specs, but 3 seems extremely low, especially when I don't have programs or apps running.
I searched the forums on these topics and couldn't come to any clear conclusions or identify other issues that exactly matched mine. Additionally, I have downloaded and installed the most current system updates, and these issues remain.
Any help would be much appreciated. I only have 30 days to return this, so whatever I can help to make a decision would be helpful. Thank you!