No Audio on Calls

[CommutinJoe]

The microphone and speaker are both not functioning when I make a phone call. Speaker phone works fine, but regular headset use is not working. I checked my settings, did a soft reset, etc. Nothing seems to work. Any ideas/similar experiences?

 

[jfa1]

What about the TTY TTD setting in ease of access if thats turned pon ionstyead of off that could be your answer.

 

[CommutinJoe]

Problem solved. I had a dirty earphone jack. I cleaned it out with a qtip and the phone i back to normal. I guess the debris tricked the phone into thinking that a headset/microphone was plugged in.