No automatic update of Date and Time

[jlanzac]

Hi,
I have a colleague with a Lumia 925 and we have found a strange behaviour. While, on my 820, I have the setting to set automatic update of date and time using operators network, in his 925 there is not such option. His phone has a MNO ROM (Movistar).

Is there any way to activate it? or is it normal?

Find a screenshot attached

 

[heijenoort]

Maybe his mobile operator does not support that...

 

[multo]

I'm with the mobile operator limitation. My 925 doesn't have that issue. I'm able to set it to auto update date and time

Sent from my Nexus 7 using Tapatalk 4

 

[jlanzac]

The operator supports it and least if I put the SIM in my phone it works. Besides in older mobile phones the option was enable.

The issue is that in the Date+Time menu it doesn't appear the option to set automatically, while in the CV version it does.

Any idea?

PD.: I have checked on a Lumia 820 from Movistar and it doesn't have it. Incredible.