Nockia Lumia Icon will not turn on

[Rowdy Bedsaul]

Running windows 10. Soft reset and hard restart do not work. It happened before I can not remember how I fixed it.

 

[Indistinguishable]

Running windows 10. Soft reset and hard restart do not work. It happened before I can not remember how I fixed it.

Well that doesn't sound good. I'm assuming it's been plugged in and you've tried different chargers to make sure that's not the issue, right?

The last measure would be using the WDRT. You can find it here: https://support.microsoft.com/en-us/help/12379/windows-10-mobile-device-recovery-tool-faq

 

[hilga007]

Were you successful in recovering it with the Device Recovery Tool?

Running windows 10. Soft reset and hard restart do not work. It happened before I can not remember how I fixed it.