Nokia Care Suite is not detecting my fone

Status
Not open for further replies.

Jawwad Ahmed

New member
Aug 1, 2013
61
0
0
I am trying to update mine 620...but no way...nokia care suite is not detecting my fone...but windows phone is shown in explorer and data is copying too..:/ i can't understand what to do.. :(
 
install all the drivers in C/Program Files(x86 if you have a 64bit system)/Nokia/Nokia Care Suite/Drivers/

then it should work!
 
yes i have 64-bit windows 8 pro:/
i am not able to install drivers from folder...file is not opening :/
 
Which version of NCS are you using?

i am using 3.8.3.0..pic attached..its asking for pc suite mode...but there is no option...on software updater for retail...update is available..but similar version which is already installed...1030.6407.1308.0001...but phone is detecting .
New Bitmap Image.jpg
 
Download Nokia Care Suite 5.0. Old versions won't recognise your phone. By the way, update has been pulled back, so you may want to hold yourself for now :smile:
 
Status
Not open for further replies.