Hello everyone,
Given that I haven't found any post by anyone else regarding this issue, I've decided to create a new thread. I'm on my second 920 because of an issue that makes the phone pretty much unusable. Basically, some areas of the screen seem to constantly "auto trigger" without me touching them(or having my fingers close to that area). Sometimes the problem is so bad that I can't even unlock the phone. Usually it launches apps on its own from the home screen and types stuff/hits send on its own. On the first one, the problem was around the upper left border of the screen. On the second one I got the problem is actually around the bottom of the screen.
Since this is the second phone I've gotten that has this issue I'm concluding that it's either something inherent in the screen's design that makes it prone to such a defect or something that I'm doing wrong. I haven't had this issue with any other cellphone before the Lumia. The only thing I could think of that's messing with the screen is that I live in Puerto Rico and the climate is very humid here. Perhaps Nokia made the screen too sensitive and that makes it unusable in this environment? I have sensitivity set to normal... setting it to high makes the problem even worse.
Should I try a third Lumia or should I just give up on it and go with another Android? I don't really like the HTC 8x design... Should I try emailing Nokia to see what they think?
Given that I haven't found any post by anyone else regarding this issue, I've decided to create a new thread. I'm on my second 920 because of an issue that makes the phone pretty much unusable. Basically, some areas of the screen seem to constantly "auto trigger" without me touching them(or having my fingers close to that area). Sometimes the problem is so bad that I can't even unlock the phone. Usually it launches apps on its own from the home screen and types stuff/hits send on its own. On the first one, the problem was around the upper left border of the screen. On the second one I got the problem is actually around the bottom of the screen.
Since this is the second phone I've gotten that has this issue I'm concluding that it's either something inherent in the screen's design that makes it prone to such a defect or something that I'm doing wrong. I haven't had this issue with any other cellphone before the Lumia. The only thing I could think of that's messing with the screen is that I live in Puerto Rico and the climate is very humid here. Perhaps Nokia made the screen too sensitive and that makes it unusable in this environment? I have sensitivity set to normal... setting it to high makes the problem even worse.
Should I try a third Lumia or should I just give up on it and go with another Android? I don't really like the HTC 8x design... Should I try emailing Nokia to see what they think?
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