OneDrive backing up folders but not files inside them

anparkinson

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Feb 18, 2015
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I have Windows 8.1 all updates. OneDrive backs up all my folders in my Documents folder but they are all empty - it doesn't back up any files in these folders.

If I put the Mouse over the icon in the system tray it says Sychronisation complete.

How can I get it to back up all the files?
 

anparkinson

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Feb 18, 2015
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That doesn't help. I want the files available online only. I don't want them on my hard disk. I chose the option "Make files on line only" in settings.

The Documents folder I want to back up on OneDrive has many subfolders, each with files in. These subfolders are showing in OneDrive but each one is empty - not even a mention or thumbnail of any of the files in them. Where are they?
 

hotphil

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Nov 14, 2008
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You might need to explain more. It sounds like you want the files in the OneDrive cloud and not on your device. If so, uninstalling the OneDrive application would do that.
As for where your files are, that depends which OneDrive item you're looking in - some are links, others just caches. Logging in to the OneDrive.com site will show you what's actually in the cloud.
It sounds like it may be in a bit of a tangle, so before making any changes, make sure your backups are good.
 

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