Onedrive interferes with multiple internet connections

[Hugo Patten]

I have a cabled ethernet network for my desk PCs and a wireless network for my laptops, printers and shared folders. Both networks are connected to the internet. About 15 minutes after booting a desk PC I find that it is no longer connected to the wireless network and moreover cannot be reconnected to any wireless network without a complete shutdown and restart. At first baffled by this problem, I eventually solved it by uninstalling Onedrive. Has anyone else had this problem, and if so found a better solution for it?

 

[N_LaRUE]

Seems to be a problem that's been around for some time.

Make sure your PC is completely up to date with the latest drivers as this can have an affect on things as well.

Do a search on - onedrive kills internet connection

There's lots of info out there.

 

[Hugo Patten]

Thank you for your quick reply. However, my problem is different from those described. After Onedrive has done its stuff my PC is still connected to the internet over the cable connection, and the wireless network is still up and usable by everything except the PC. But the PC wireless network adapter no longer works and can see no networks at all. The device manager reports it is working properly, but if I try to disable the wireless network adapter the device manager loops, explorer freezes, the task manager is unavailable and I have to switch the PC off and restart. Something rather fundamental goes wrong! I have checked that the WNA driver is up to date - Windows reports that it is and I also bought Driver Booster to check as well. Before I read about Onedrive internet problems I was even considering replacing the wireless network adapter.

 

[TechFreak1]

I have a cabled ethernet network for my desk PCs and a wireless network for my laptops, printers and shared folders. Both networks are connected to the internet. About 15 minutes after booting a desk PC I find that it is no longer connected to the wireless network and moreover cannot be reconnected to any wireless network without a complete shutdown and restart. At first baffled by this problem, I eventually solved it by uninstalling Onedrive. Has anyone else had this problem, and if so found a better solution for it?

Is your desktop PC solely connected to the network using a ethernet cable?
Asking because your comment makes it sound like it is also it also an WiFi card installed?

If you ment you are losing connection on your laptops that would be either because:
a) OneDrive is saturating your bandwidth - so you need to set up QoS rules.
b) You need to upgrade your router
c) Your router's WiFi chipset is failing

However if you do have a WiFi card installed on the desktop PC and want to switch between them, the easiest way is to disable the adapter in the control panel via the network sharing centre or settings -> change adapter options if you have Windows 10.
Then right click the adapter then disable this way you don't have to remove the cable.

 

[Hugo Patten]

Thank you for your reply. Yes - when all is working I do have both a cable and a wireless connection to the internet from my desktop PC. If I disconnect (or disable) the Ethernet cable the problem I describe does not arise. But this is not a satisfactory solution because the cable is more than twice as fast as the wireless. But if I disable the wireless I cannot share with my laptops or see my printers. I can see that two routes to the internet might confuse the OneDrive software, but I don't see why this should corrupt the wireless network adapter and eventually bring the whole PC down (see my previous reply). At the moment I have uninstalled OneDrive and everything else works fine.

 

[N_LaRUE]

Thank you for your reply. Yes - when all is working I do have both a cable and a wireless connection to the internet from my desktop PC. If I disconnect (or disable) the Ethernet cable the problem I describe does not arise. But this is not a satisfactory solution because the cable is more than twice as fast as the wireless. But if I disable the wireless I cannot share with my laptops or see my printers. I can see that two routes to the internet might confuse the OneDrive software, but I don't see why this should corrupt the wireless network adapter and eventually bring the whole PC down (see my previous reply). At the moment I have uninstalled OneDrive and everything else works fine.

I meant to ask if you have a VPN.

I've notices on occasion with my VPN that it ends up blocking my wireless connection (wired still works).

It happens when I shutdown the computer with the VPN on and restart it in that mode.

The only way I found to fix it is to shut the VPN off and restart the computer.

I know you said uninstalling OneDirve helped but I wonder if it's a conflict with a VPN and OneDrive. Which is what I believe mine is.

 

[Hugo Patten]

No - I don't have a VPN. But I do have a set-up involving two quite independent networks, rather than one with both cable and wireless connections, which I would much prefer. I won't go into why, except to say that the Virgin Hub 3.0 fibre/coax modem/router my ISP supplied me with some time ago had notorious problems with printers, which I only solved by installing a separate wireless network. Not being expert, I have left what I finally got working well alone. So there is a similarity - we both have multiple networks.