Hi all,
(Apologies if I've accidentally posted this twice - it didn't seem to work on the first attempt.)
I'm having some trouble with OneDrive synchronisation from a Windows 8.1 machine (mt personal desktop, not a work/office computer that's a member of a domain). I log in using an Office 365 personal account, which isn't due for renewal for several months.
The synchronisation has been working fine for months, using the built-in OneDrive syncing functionality (I haven't installed anything extra, from the Windows Store or otherwise), but since this morning it's been behaving very strangely.
First off, I've been getting periodic messages stating:
"We can't sync your personal files any more
Your IT department made a change that prevents you from syncing your personal OneDrive on this computer. The files that are already on this computer are still here, but any changes or new files won't be synced."
I'm also getting prompted to sign in to OneDrive, but the "Personal" option on the login dialog that pops up (a native dialog, not something I'm prompting via a web browser) is unavailable, and I only have the option of signing in with a "Work or school/university" account.
I suspect that something in the OS has been toggled to "enterprise" or similar, hence the insistence on work/school accounts.
There haven't been any updates installed over the last few days (the last one was 14th April). It's worth noting that this isn't happening on my other machine (Windows 7), and I can still browse OneDrive via a web browser without any difficulty.
Any help would be much appreciated
Thanks!
(Apologies if I've accidentally posted this twice - it didn't seem to work on the first attempt.)
I'm having some trouble with OneDrive synchronisation from a Windows 8.1 machine (mt personal desktop, not a work/office computer that's a member of a domain). I log in using an Office 365 personal account, which isn't due for renewal for several months.
The synchronisation has been working fine for months, using the built-in OneDrive syncing functionality (I haven't installed anything extra, from the Windows Store or otherwise), but since this morning it's been behaving very strangely.
First off, I've been getting periodic messages stating:
"We can't sync your personal files any more
Your IT department made a change that prevents you from syncing your personal OneDrive on this computer. The files that are already on this computer are still here, but any changes or new files won't be synced."
I'm also getting prompted to sign in to OneDrive, but the "Personal" option on the login dialog that pops up (a native dialog, not something I'm prompting via a web browser) is unavailable, and I only have the option of signing in with a "Work or school/university" account.
I suspect that something in the OS has been toggled to "enterprise" or similar, hence the insistence on work/school accounts.
There haven't been any updates installed over the last few days (the last one was 14th April). It's worth noting that this isn't happening on my other machine (Windows 7), and I can still browse OneDrive via a web browser without any difficulty.
Any help would be much appreciated
Thanks!