Outlook and Calendar crashing after last update

[Lundon44]

Hey guys,

I have a feeling I'm an isolated case from the looks of it, but I woke up to find my Outlook and Calendar apps both crash immediately after trying to open them. Tried a bunch of reboots even held power and vol down a few times and neither reboots helped. I know there was an app update yesterday so not sure it's directly related.

Not sure what to do other than wait for another app update which can be weeks. Anyone know where I can submit this feedback directly to MS? I really need to get my email and calendar back asap. Hard reset is not an option.

 

[Derek Belman]

The same is happening to me, I use a Lumia 640XL, After the last update I cannot open either the mail or the calendar, both crash immediately after I try to open them, get the splash screen, then go back to my home screen.

Any assistance would be greatly appreciated.

Cannot do a hard reset

 

[Maurizio Troso]

Hey guys,

I have a feeling I'm an isolated case from the looks of it, but I woke up to find my Outlook and Calendar apps both crash immediately after trying to open them. Tried a bunch of reboots even held power and vol down a few times and neither reboots helped. I know there was an app update yesterday so not sure it's directly related.

Not sure what to do other than wait for another app update which can be weeks. Anyone know where I can submit this feedback directly to MS? I really need to get my email and calendar back asap. Hard reset is not an option.

Try going in Settings -> Storage -> SD card -> search Outlook and move to memory device, then reboot

 

[it4brown]

I'm experiencing the same issue. Moving from SD card is not an option because everything is saved/installed locally to device.

 

[Lundon44]

Try going in Settings -> Storage -> SD card -> search Outlook and move to memory device, then reboot

Outlook IS installed on the main memory device. As well, Outlook doesn't show up under installed apps anyway.

 

[Maurizio Troso]

Outlook IS installed on the main memory device. As well, Outlook doesn't show up under installed apps anyway.

Then go to Store -> hamburgher -> My downloads -> Updates... and finger crossed

 

[Lundon44]

Actually I checked for app updates 5 min ago and nothing was found from the app store.

Here's what's really weird. I just went back to the app store this time to look for another email app to install temporarily. Outlook was the first result so I went to it just to see what was in the last update. It offered me the option to update so I installed it.

Now it works again. WTF!

 

[Lundon44]

So check this out... I checked for app updates 5 min ago and nothing was found from the app store to be updated.

I went back to the app store this time to look for another email app to install temporarily. Outlook was the first result so I went to it just to see what was in the last update. It offered me the option to update so I installed it.

Now it works again. WTF!

 

[Maurizio Troso]

actually i checked for app updates 5 min ago and nothing was found from the app store.

Here's what's really weird. I just went back to the app store this time to look for another email app to install temporarily. Outlook was the first result so i went to it just to see what was in the last update. It offered me the option to update so i installed it.

Now it works again. Wtf!

lol

 

[nwnjjim]

The same thing with my Lumia 1020 with the latest Insider Preview. You are not alone. Being reported in the Store reviews for Outlook Mail and Calendar.

 

[Davide Carozza]

Me too. Will see if I can snag an update like you.

 

[Maurizio Troso]

The same thing with my Lumia 1020 with the latest Insider Preview. You are not alone. Being reported in the Store reviews for Outlook Mail and Calendar.

Read above,, they resolved

 

[Maurizio Troso]

Me, too. Will see if I can snag an update like you.

hanno risolto reinstallandolo direttamente dallo store

 

[RumoredNow]

Threads Merged.

User... Do not create multiple threads on your issue. It actually works against you as any advice gets scattered around and a coherent conversation cannot develop as easily...

 

[TortugaOnline]

That worked for me too. Thanks a lot!

 

[Snaffie]

I know this is not going to be much help, but I got the latest Windows 10 update last night, on my 640XL and just tried the calendar and Outlook apps and they both seem fine.

 

[mjrtoo]

Yup, happening here too. There was an update that needed a reboot, after that won't launch...awesome...

 

[moliver510]

Yeah here too, Outlook crashes and no update available.

 

[meoge]

I had the same issue as the OP and like him I checked for updates but none were showing. After seeing his post I searched for Outlook in the store and sure enough it had the update button. Updated and everything is working again. Glad I came here before resetting my phone.

 

[Robinator]

Is there something fundamentally broken with Windows? These sorts of issues just happen far too often.

I'm glad I came here for shooting my L640.

After the third update in 15 minutes Mail at least now starts again. Whew!!!