Outlook Mail on 950 XL doesn't show images, why?

[Steve_Hun]

Outlook Mail on 950 XL doesn't show images

Hi,

I'm using Outlook Mail with an Outlook account on the Lumia 950 XL.

Despite changing the settings to download the whole e-mail and images, non of the images are actually visible, they are all x-ed out. Any of you have experienced similar issues and if so, how have you managed to solve it?

PS images show up for the same e-mail just fine in outlook.com and in Outlook 2016.

Thx for your help!

 

[Babs75]

Re: Outlook Mail on 950 XL doesn't show images

Same here. There is usually an option in the email that I can select to display pictures. If that doesn't work right, I just wait until I can bring it up on my laptop.

 

[rkamp]

Re: Outlook Mail on 950 XL doesn't show images

Hi,

I'm using Outlook Mail with an Outlook account on the Lumia 950 XL.

Despite changing the settings to download the whole e-mail and images, non of the images are actually visible, they are all x-ed out. Any of you have experienced similar issues and if so, how have you managed to solve it?

PS images show up for the same e-mail just fine in outlook.com and in Outlook 2016.

Thx for your help!

You should check out Dan's write-up on the main WindowsCentral page: "How to display full message & images in Outlook Mail for the Lumia 950, 950 XL, & Windows 10 Mobile". This resolved the issue for me.

 

[ferretzombie]

Re: Outlook Mail on 950 XL doesn't show images

You should check out Dan's write-up on the main WindowsCentral page: "How to display full message & images in Outlook Mail for the Lumia 950, 950 XL, & Windows 10 Mobile". This resolved the issue for me.

Does not work for me.

 

[Steve_Hun]

Re: Outlook Mail on 950 XL doesn't show images

You should check out Dan's write-up on the main WindowsCentral page: "How to display full message & images in Outlook Mail for the Lumia 950, 950 XL, & Windows 10 Mobile". This resolved the issue for me.

As I've said, already changed those settings. The whole e-mail is downloaded, but no images are displayed. They are all marked with a red x. 😩

 

[rdubmu]

Re: Outlook Mail on 950 XL doesn't show images

Same here

 

[Marsiss Tian]

Re: Outlook Mail on 950 XL doesn't show images

Does not work for me, even after a hard reset.

 

[Jon_Rubinstein]

there are 5 threads about this already.....nobody can fix this....short of a hard reset, which most of us are not going to do. MS needs to get their ACT together ASAP

 

[Zulfigar]

Re: Outlook Mail on 950 XL doesn't show images

This is probably one of the bugs in 10586.0 that got fixed in 10586.11, so hopefully in the next update, the 950 and 950 XL will be apart of it for this fix and others.

 

[anthonyng]

Re: Outlook Mail on 950 XL doesn't show images

Does not work for me, even after a hard reset.

Wait what? I was going to hard reset sometime this weekend to fix the issue since it's been strongly recommended by those who've done it.

 

[jssmarathon]

Same problem here. wife's and my phone

 

[Cartman]

Guess I'll throw my hat in the ring...I have this issue as well. The recent article by Dan does not help.

 

[jssmarathon]

My wife doing a hard reset on her phone

Will let you know if it works

 

[ElNino77]

I had this issue and doing a reset fixed it.

 

[krayziehustler]

Re: Outlook Mail on 950 XL doesn't show images

This is probably one of the bugs in 10586.0 that got fixed in 10586.11, so hopefully in the next update, the 950 and 950 XL will be apart of it for this fix and others.

Correct. I believe this. Not an issue on my 1520 with 10586.11 but WAS an issue on my 950 XL. A hard reset fixed it

 

[arjeel]

My wife and I both had this issue. When we first fired up the phones, we both restored from a previous backup. Her from 8.1 and me from Win 10 Insider Preview. What worked for us was a backup, hard reset, restore and that fixed the problem. The backup/restore part saved quite a bit of time as opposed to re-building from scratch.

 

[TechAbstract]

Hm, I don't have this issue. You guys using MicroSD card?

 

[ceraf]

Hard reset fixed this for me...although I've heard this didn't work for everyone =/

 

[Babs75]

I've been just clicking on the link that is in the email to 'download message and pictures'. Then they open up.

 

[Robert Ferrer1]

Re: Outlook Mail on 950 XL doesn't show images

I did a hard reset and it worked. HTML formatting not perfect for some emails. Hopefully new update will help. I migrated from Lumia 1020 (8.1). I wonder if the transfer from backup is the culprit.