Outlook sends email 10 times

[crystinonfire]

I have outlook set up on my phone for work. When I reply to someone's email, I get a message from my phone that says "We weren't able to send this message. [...] Before you try sending it again, you can check to see if the address is correct." At this point, I do nothing. However, the intended recipient of the email receives the email between 8-10 times.

My coworkers are not exactly thrilled with this, since no one wants to get spammed with 10 emails in a row! IT's only suggestion was "remove the account from my phone." #NotHelpful

Any ideas?

 

[enahs555]

Reset the phone and reinstall everything?

 

[gerrymad]

Does this happen for just internal emails or also if somebody from outside your work send you an email?

 

[dtboos]

Wouldn't hurt to remove the email account and re-add it. If that fixes it thats great, if not you've narrowed it down some.

 

[crystinonfire]

Does this happen for just internal emails or also if somebody from outside your work send you an email?

Just internal, I think.

Trying the re-install right now.

Thanks for the suggestions.