People hub "Rooms" not working

[RyoTGZ]

We tried this again last night and it started working. Not sure what happened, but its good to go now for us. I recommend trying this again today if you haven't yet

 

[Kei Square]

it's working.. the connection needs to be good ... at least 4g lte to stream the hd videos... the works wifi was teh issue... other than that.. tried the streaming at a hot spot... works flawlessly now... user error on my end... or should i say firewall...

 

[rpm1984]

my family room is working really great. every portion. I have not tried videos yet though. my wife said she tried but couldn't figure out how to upload a video to it. I will try that at some point.

The only problem I have with this feature so far is that now my wife's lists for me update in real time :sweaty:

 

[bforster]

Here is an email from Nokia. I use my outlook 360 and lync so looks like I am SOL for now.

As discussed in our phone conversation.

Here is the solution provided to
us by the level 3 regarding your issue about the room invitaion on the lumia
920:

There may be a temporary service issue. Wait a little while and try
again. To make sure that the Microsoft account services are up and running, go
to the Service Status (https://status.live.com) webpage. This may also be caused
due to a lack of connectivity, such as having poor cellular data connection,
having Flight Mode enabled, or being connected to a WiFi network that is having
issues. To test device connectivity, you can open Internet Explorer on the phone
to see if you can browse to a web page. Once you can, try to join the Room
again.

Alternate solutions to try:

1.Verify Microsoft
Account.
2.You may not have accepted the latest Terms of Use/Terms of
Service, open a web browser and go to http://skydrive.com/ . If you need to
accept the latest terms of use, you will be prompted at this time.
3.Ensure
that you have all information entered in Microsoft Account profile.
4.You may
have Family Safety issue on child account's phone, check Contact management with
the Microsoft parent (primary) account.
5.Some Microsoft accounts that are
already Yahoo! Messenger friends may have issues joining one another’s Rooms. To
work around the issue, you should unfriend one another and try again.
To do
this, each of you should follow these steps:
1. Open a web browser and go to
Sign In.
2. Find the contact of the Room owner or member
attempting to join the Room.
3. Before deleting, note any information you
want to save for the person by writing it down or saving elsewhere. Some of the
contact’s info may come from another service (such as Facebook); this info will
not be removed even if the contact is deleted. You will only need to delete the
contact stored on your Microsoft account. Tap or click Delete to remove the
contact.
4. Sync the Microsoft account on each of the phones – both the Room
owner and person attempting to join. To do this, tap Settings on your Lumia,
then tap Email+accounts, tap and hold Microsoft account, and then tap Sync.

5. Wait a few minutes, and then attempt to rejoin the Room. If it fails the
first time, try again.

At the moment, there are no solutions for
Microsoft accounts that are also used to sign into Lync when attempting to join
a Room. These Microsoft account types are unable to use chat within Rooms, which
is a core component of the Rooms experience. Because of this, these accounts are
not currently able to join Rooms.

To change the primary Microsoft
account that you use to access Rooms and other features, you will have to reset
your phone to its original factory settings, and then sign in with a new
Microsoft account.

 

[Svoboda]

Hate bumping an old post, but did anyone find a working solution?

The wife and I both have Lumia 920s and neither of us can join a room regardless of who starts it.

 

[rockstarzzz]

Bumping the post. I have created a room and only 2 people out of 5 can see my messages. Other 3 cannot see anything I send to the room.

 

[rockstarzzz]

Looks like not many here uses the room functionality on their phones!

 

[mpt15]

Looks like not many here uses the room functionality on their phones!

it would help if you provided details about what phones and accounts the other people in the Room are using. everyone needs to have a Microsoft ID to use Rooms.

 

[hopmedic]

Looks like not many here uses the room functionality on their phones!

Yeah... My wife had created a room back in May when she got her hand-me-down 822 from me (when I got 928), and she added her adult daughter (who was on Android at the time), and it never got used. Just 20 minutes ago, I told her, "That room you created will now work since Ginger has an 822 now," and she said she'd forgotten all about it.

 

[rockstarzzz]

Yeah... My wife had created a room back in May when she got her hand-me-down 822 from me (when I got 928), and she added her adult daughter (who was on Android at the time), and it never got used. Just 20 minutes ago, I told her, "That room you created will now work since Ginger has an 822 now," and she said she'd forgotten all about it.

Got the rooms working after making sure all Microsoft accounts had info filled in + billing info was activated- you don't need to add card but need to put in details like name, dob, address etc. Restart phones, recreate rooms - should work flawlessly.