Phone erases message inbox on its own frequently, except SIM-storage HELP!

jakja83

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Sep 4, 2013
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Hi,

I have the wonderful Ativ S-phone and it works like a charm, but for reasons I can't understand it deletes the message inbox irregularly almost every week. It is a bit annoying as I receive information there that I would like to hang on to. When the phone is erased only messages stored on my SIM-card remain.

I have looked through the different settings, but I am unable to find any that could alter this behaviour.

Help is greatly appreciated! :unhappysweat:
 

nsa74

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Jul 27, 2013
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Have you tried looking into mail account sync settings? And change value for "download mail from" Default it's 7 days, you can increase that value and see what happens.
 

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