- Feb 16, 2014
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We purchased a samsung ATIV Tab3 in the US in Dec 2013. It worked quite fine there. I returned to my base in India (Ahmedabad) in Jan 2014.
I had problems with the power not getting turned on in tablet. The local authorized service center could not help me since they were not familiar with the product. Then I separated the tablet from the frame and charged it . It was powered and I was able to work with it for about three weeks. Now, I have the same problem. Just once the screen showed up but was frozen and it went blank again.
As per the advice in the forum for a similar problem I have just sent an e-mail to the president of samsung
Any suggestions for putting it right would be most appreciated. Thanks Guys for the help in advance.
Madhu
I had problems with the power not getting turned on in tablet. The local authorized service center could not help me since they were not familiar with the product. Then I separated the tablet from the frame and charged it . It was powered and I was able to work with it for about three weeks. Now, I have the same problem. Just once the screen showed up but was frozen and it went blank again.
As per the advice in the forum for a similar problem I have just sent an e-mail to the president of samsung
Any suggestions for putting it right would be most appreciated. Thanks Guys for the help in advance.
Madhu