problem with micoach

[nijpep]

I just downloaded the Micoach app. After login I am prompted to download a voice, but when I try to download I get a synchronization error. I tried everything, turning off my phone downloading different voices, reinstalling but nothing helps

I have a Nokia Lumia 920, with all the latest updates.

Please let me know if anyone else also has this problem and/or has a solution.

 

[Narse77]

Have you done a soft reset by holding the power button and volume down button until you feel the phone vibrate? If that doesn't work I would reach out to the application developer and see if they can help.

 

[nijpep]

Dear Narse77,

Thank you, I just tried a soft reset and that doesn't work. I already contacted Adidas, but I was just hoping I did something silly and somebody would know an easy solution.

 

[Udai Rana]

Having the same issue

 

[Hoku001]

Having the same issue and posted the issue to the miCoach website. The following was posted later today by an Adidas rep:

"Due to the recent high number of connections to the new miCoach mobile app for Windows 8 phones, our system is currently facing some problems.

In order to keep the system stable, we have temporarily disable the syncing process for all Windows 8 phones. We're working to stabilize the situation as we speak. Bear with us during this time and if you already have a workout on your app, save it to sync it later. We'll keep you informed."

I also noticed a few minutes ago that the app has been pulled (for now I suppose) from the WP Marketplace. I guess we'll need to not workout for a while.

 

[Joene90]

Lame.. I was so excited for this app. It worked beautifully this morning, but then it had synching problems (even though my workouts are actually on the website). So I tried uninstalling the app and then found that it had been pulled. Guess I'll have a couple more runs with Endomondo before going back to Andy Murray....