Problems with the auto-rotation of my 2-in-1

[Alfonso Giancola]

Hi guys! I'm having issues with the auto-rotation of my lenovo flex 5 (2020) with a ryzen 7 4700u. The screen won't rotate anymore when I flip the screen of my device, and also touchpad and keyboard won't automatically disable. I have tried to check for updates to do but it is all updated. Obviously the rotation is unlocked. Thanks for the help!

 

[RTGent]

Hi guys! I'm having issues with the auto-rotation of my lenovo flex 5 (2020) with a ryzen 7 4700u. The screen won't rotate anymore when I flip the screen of my device, and also touchpad and keyboard won't automatically disable. I have tried to check for updates to do but it is all updated. Obviously the rotation is unlocked. Thanks for the help!

Welcome Alfonso: This looks like a nice machine. I haven't experienced this with my Surface tablets. The Surface 3 has been on version 2004 since late August. I do see other references to this problem with the Flex 5, including this one: https://forums.lenovo.com/t5/Lenovo...5-auto-screen-rotate-not-working/td-p/3848921.
This is dated, so it may have nothing to do with yours, but I though it may help if you got yours from the same retailer. There's also a recent Amazon (2-star) reviewer that cites this problem.

My only thought is that an application that you use might have (auto-)locked it for its own requirements or limitations. The link, though, suggests it is a broader problem, maybe a bad batch. Good luck, in any event.

 

[Alfonso Giancola]

Welcome Alfonso: This looks like a nice machine. I haven't experienced this with my Surface tablets. The Surface 3 has been on version 2004 since late August. I do see other references to this problem with the Flex 5, including this one: https://forums.lenovo.com/t5/Lenovo...5-auto-screen-rotate-not-working/td-p/3848921.
This is dated, so it may have nothing to do with yours, but I though it may help if you got yours from the same retailer. There's also a recent Amazon (2-star) reviewer that cites this problem.

My only thought is that an application that you use might have (auto-)locked it for its own requirements or limitations. The link, though, suggests it is a broader problem, maybe a bad batch. Good luck, in any event.

Thank you so much for your answer, I think the guys in the linked thread had my same issue... I will wait a few other days for some windows update then I will try to reinstall windows. If it doesn't work I have to use the warranty. It's a shame because when it worked properly it was a wonderful device :unhappysweat: Anyway.. thanks for the suggestion, have a nice day!:wink: