My 520 of ~1 year has had problems with the USB connection that have gotten steadily worse to the point where it's nearly impossible for all my PC's to see the phone regardless of the cable I use.
Amazon sent me a new 520. The SD card has ~45GB of data (it's a 64GB card), mostly music but I assume that some apps are on there, WP 8.1 has been on the phone a while.
My data is through Airvoice Wireless, a $10/month plan, and I have their SIM in the original phone.
Someone said I should copy all the data etc. from the SD card onto an external device and reformat the SD card in the new phone, presumably before or after restoring apps and data from the cloud (in Settings, backup is on, so I assume all my apps and app data is on the cloud).
How exactly should I proceed on this? Why is it necessary to format the SD card in the new phone? Fact is, when I put the SD card in a card reader, my XP machines presently say the card isn't formatted. However, I just put the card reader in one of my Windows 7 laptops and it does see the card and can read the data.
Thanks for any guidance, help, links, etc.!
Amazon sent me a new 520. The SD card has ~45GB of data (it's a 64GB card), mostly music but I assume that some apps are on there, WP 8.1 has been on the phone a while.
My data is through Airvoice Wireless, a $10/month plan, and I have their SIM in the original phone.
Someone said I should copy all the data etc. from the SD card onto an external device and reformat the SD card in the new phone, presumably before or after restoring apps and data from the cloud (in Settings, backup is on, so I assume all my apps and app data is on the cloud).
How exactly should I proceed on this? Why is it necessary to format the SD card in the new phone? Fact is, when I put the SD card in a card reader, my XP machines presently say the card isn't formatted. However, I just put the card reader in one of my Windows 7 laptops and it does see the card and can read the data.
Thanks for any guidance, help, links, etc.!