ajst222
New member
Good... then trust Nokia. So far the one unifying thing across the forum is that Nokia takes care of it's customers. Please keep us informed.
I am in the US, have never heard of this, can do nothing about it, and I am upset for you. Makes me mad to hear this crud. Refurbish that L1520, and sell it as such cheap somewhere else. You paid for a new, working phone. You should GET a new, working phone. Period, end of story.
I can definitely vouch for Nokia's customer service. I had a Lumia 928 that I was selling and went to wipe it. The device never wiped and bricked. Verizon did absolutely nothing for me. They wanted me to just jump through a bunch of hoops so I decided to contact Nokia to see what they could do, and they repaired the device for no cost in a very timely manner.
OP, I definitely feel for you here. I would really go to Nokia. Not sure what Harvey Norman is (guessing a retailer?), but I'm sure Nokia would take good care of you.