If you guys are having issues flashing the phone via the recovery tool, use the nokia supplied cable as that is a factory cable.
First of all charge the phone to ensure it has sufficient charge and importantly make sure the battery contacts are not flaky at all otherwise you could brick the phone during the flash process.
- Once charged up, you will need to get the phone into the bootloader,
- you need to press the power button and volume down until it vibrates.
- Immediately after press the volume up button,
- until you get the Nokia logo ontop of the screen and keep holding until you see a red screen.
That is the bootloader, this may take a few tries.
Start up the recovery software, choose my device is not detected and quickly connect the phone.
You may need to wait a few minutes, be patient and once detected start the process.