I received my 640xl but can't set it up because it is either in Chinese or Taiwanese, not sure.
Have any of you faced this issue?
And how did you get around it?
just took it to at&t store who tried resetting but it went back to Mandarin.
Than i went to Microsoft store who tried re-imaging to an English version, but the software was overidden and went back to the Mandarin version.
Needless to say I will be returning it.
Luckily bought it on Amazon.