Shady ATT or honest mistake

[CJ Thunder]

I purchased my 1020 of contract on launch day last year.
I decided to go to AIO, checked my imei two weeks ago, all good. Got my phone unlocked.
My contract is up this week, time to by a AIO sim.

Check my imei again yesterday, ATT put my phone on the stolen list. WTF? How do I fix this? Think it was intentional as my contract expires or an honest mistake?

 

[xandros9]

Contact them, ATT probably won't screw someone like that. (you cant give them money that way)

Also, did you buy the device new from official channels?

 

[Curtieson]

Yea, you have some sort of receipt laying around from the purchase, it will be incredibly easy to prove you are the owner...

Were you recently using your IMEI around somewhere? Maybe wrote it down somewhere for something at AIO and a random jerk is screwing with you?

 

[CJ Thunder]

I purchased it launch day, from an MS store.

A receipt from 8 months ago, highly unlikely I files that.

I typed it into the tracker last week and gave it to att a few months ago to unlock it.

...this is all just too convenient.

 

[HeyCori]

I purchased it launch day, from an MS store.

A receipt from 8 months ago, highly unlikely I files that.

I typed it into the tracker last week and gave it to att a few months ago to unlock it.

...this is all just too convenient.

Contact the MS store and see if your purchase is still in their system.

 

[hasasimo]

More often than not, the answer is "shady" when it comes to AT&T, but things like this can happen with any carrier. None of them are exactly the quintessence of honesty. I'm guessing you didn't keep the box? I know you said the receipt is probably gone but some people keep the box in case they sell their device later.

Let us know what happens.

 

[CJ Thunder]

Well, it was all good when I placed the order on my contract end date. We'll see when it comes in on Monday.

 

[camaroz1985]

Does it need to be unlocked to use with AIO?

 

[CJ Thunder]

Does it need to be unlocked to use with AIO?

Supposedly not. Either way I got the unlock code.

 

[camaroz1985]

Good news, glad they came through for you.

 

[CJ Thunder]

Good news, glad they came through for you.

Lol, kind of just worked. Must have been a mistake.


AIO works great on my 1020.

 

[camaroz1985]

Mine too, and mine is not unlocked. Very happy with the service especially for the price.