Sigh...More Annoyances from my Lumia 928

maxnicks

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Mar 18, 2013
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If you're strictly going by customer service then Apple is the only choice. They are 2nd to none. There's more to a device than the customer service behind it, but that is very important as well.

For the past five years, I've purchased all of my phones through Wirefly. I'm a VZW customer but the phones are always cheaper through Wirefly. Additionally, the insurance plan with Wirefly has zero deductible. What's cool is I get both VZW support and Wirefly support. The few times I've had to use the Wirefly support they've always come through for me. You can add to your plan, update, upgrade whatever.
 

Drey

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Nov 12, 2012
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Same here on my 928, solid until GDR2, now I have the phantom touch issue on an almost daily basis along with occasionally very slow keyboard.

The phantom touches seem to have started with GDR2, have experienced them on both of my phones since updating. A few people (including TCMan) mentioned Verizon was seeing a number of issues post update, so I think its something they are aware of and working on. I'd expect they roll GDR3 out quickly /soon after the 1520 launches to fix it.

First sign of the phantom touches and I hard reset my phone. Haven't had a problem since. I also noticed it helped to have supersensitive screen off and Glance off
 

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