SMS reception

Ktysai

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Aug 31, 2013
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I have some problems with SMS. Some messages, that I think are marked with high priority my phone doesn't get them. WP10 beta 10586.29.

Specifically, a SMS that a bank is sending me to authorize the transaction it doesn't appear on my phone.

I have tried: I put my SIM card on a phone with WP8.1 and it has worked,not the first time perfectly. But I have get a notification, that wasn't on the phone visible in Messages. After setting the date/time correct the troubling SMS has been seen.

Do you have some suggestions?:unhappysweat: Thanks!
 
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gpobernardo

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You may have already found the solution: make sure that the date and time of your phone are always correct, or are set to automatically be set.
 

Ktysai

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@gpobernardo Thanks for your answer, but time/date in WP10 beta have been always set to auto and I've tried with a manual setting without any luck. That's why I've asked if there are some options that can help. At least in WP10, date and time din't worked :(
 

gpobernardo

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That's strange - it could be an issue with the SMS server since it seems that this issue isn't widespread in the current version of Windows 10 Mobile. Have you tried restarting your phone, or performing a soft reset? Additionally, you may also leave some feedback in the Windows Feedback app describing the exact issue. Gabe Aul recommends this strongly so they can work on it when possible.
 

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